FAQ

I can't log in!

  • Didn't receive an email? Check your spam! Some inboxes may take a little longer to receive the email, so please wait a moment before trying again.

  • Error message after entering your code? Request a new code and try again.

  • 'Account not found' message? If you're sure you have an account with this email address and still receive this message, please send an email to service@cinevillepass.be. We will look into it for you.

Still no answer to your question?

Still no answer to your question? Contact our Customer Service Team at service@cinevillepass.be. We will get back to you as soon as possible.

Contact us