FAQ

How can I order a Cineville Pass?

You can order a Cineville Pass following this link: cinevillepass.be

  1. Enter your personal details, your full address (including box number) and upload a clear photo (no sunglasses!).
  2. At step 4. Membership you can change the start date if necessary or enter a discount code.
  3. After this step, you will come to a page where you can check your information. Is everything correct? Now enter your bank details and tick the box to confirm that you agree to the Terms and Conditions and the Privacy Statement. After this you pay for the first membership period.

A confirmation email containing a temporary Cineville Pass will be sent to your inbox. Your physical Pass will arrive by Bpost within a month. Additionally, your official Pass will be available in the app straight away.

Still no answer to your question?

You can also send an email to service@cinevillepass.be. We usually respond within a few hours.

Contact us