Customer Service

When can I pick up a ticket with my Cineville Pass?

A ticket can be picked up at the box-office of the cinema up to 90 minutes before the start of the screening and up to 20 minutes after the official start of the screening. There has to be at least 29 minutes between two consecutive screenings.

Still no answer to your question?

You can also send an email to service@cinevillepass.be. We usually respond within a few hours.

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