Customer Service

If I join now, can I use my Cineville Pass right away?

Yes, you can! You will immediately receive a temporary Cineville Pass in via e-mail; that is a pdf that you can print and use to go to the movies with. Meanwhile, your official, final Pass will be printed and sent to your address within two weeks.

If you specified a future start date when you applied for your membership then you can use your Cineville Pass from the date chosen.

Still no answer to your question?

You can also send an email to We usually respond within a few hours.

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