FAQ

Heading to the cinema? Always have your Pass scanned!

Are you planning on going to the cinema? Before entering the screening room, make sure you have your Cineville Pass scanned in exchange for a valid ticket. This applies even if you have made an online reservation. If you don't scan your Pass, your visit will not be registered and we will not be able to pay the cinema its deserved fee.

Still no answer to your question?

Still no answer to your question? Contact our Customer Service Team at service@cinevillepass.be. We will get back to you as soon as possible.

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