How do I cancel my Cineville Pass?
Permanent cancellation
Would you like to permanently cancel your membership? We are very sorry to hear that! If so, please keep in mind the minimum membership period of four fully paid calendar months. The minimum notice period is one full calendar month, with membership expiring on the last day of the next calendar month. For example, if you cancel your membership on Sept. 22, your membership will be terminated on Oct. 31.
You can cancel your Cineville membership via the website (not possible via the app). Log in to your account via the website, go to "My Account" and click the "Your Membership" button. You’ll then see your active membership listed under your details. Here, you can set an end date for your membership using the "Cancel" button. Note: you will always receive a confirmation of your cancellation including the end date of your membership. If you don’t receive a confirmation, your cancellation might not have been successful. In that case, send an email to [service@cinevillepass.be](mailto:Would you like to permanently cancel your membership? We are very sorry to hear that! If so, please keep in mind the minimum membership period of four fully paid calendar months. The minimum notice period is one full calendar month, with membership expiring on the last day of the next calendar month. For example, if you cancel your membership on Sept. 22, your membership will be terminated on Oct. 31.
You can cancel your Cineville membership via the website (not possible via the app). Log in to your account via the website, go to "My Account" and click the "Your Membership" button. You’ll then see your active membership listed under your details. Here, you can set an end date for your membership using the "Cancel" button. Note: you will always receive a confirmation of your cancellation including the end date of your membership. If you don’t receive a confirmation, your cancellation might not have been successful. In that case, send an email to service@cinevillepass.be. ).