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Customer Service

  1. Customer Service
  2. My membership

My membership

  1. Is it possible to temporarily stop my Cineville Pass?
  2. Until when is my Cineville Pass valid?
  3. Can I give my Cineville Pass to others?
  4. How do I cancel my Cineville Pass?
  5. Help! I lost my Cineville Pass!
  6. I want to reactivate my Cineville Pass.
  7. I have moved. What should I do?
  8. How do I change my bank account number?
  9. How can I contact customer service?
  10. Can I get an invoice for my membership payment?

Still no answer to your question?

You can also send an email to service@cinevillepass.be. We usually respond within a few hours.

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Need help?

Check our FAQs or send us an email at service@cinevillepass.be.

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