FAQ

How do I extend my Cineville membership?

  1. Log in to the website (this is not possible in the app)
  2. Go to My Account > Manage my account
  3. Under Membership you will find your active Cineville Pass
  4. Click Extend
  5. Select whether you would like to extend your membership indefinitely or set a new end date. Click Continue.
  6. Click Confirm to complete your extension request

A confirmation will be sent to your email address. Was your Cineville Pass created using a gift voucher? If so, when you extend your membership, you will be asked to make a verification payment of €0.01 so that we have your IBAN details for direct debits.

Still no answer to your question?

You can also send an email to service@cinevillepass.be. We usually respond within a few hours.

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