Customer Service

Until when is my Cineville Pass valid?


The Cineville Pass is valid until you decide to discontinue it. You can discontinue whenever you want, subject to one month's notice. However, there is a minimum membership period of four paid months. You can cancel your Pass by sending an email to


You should always receive confirmation of your termination. If you do not receive a confirmation, then the request to discontinue is probably not processed and therefore not valid. It is best to contact in this case.

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You can also send an email to We usually respond within a few hours.

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