Customer Service

Can I give my Cineville Pass to others?

The Cineville Pass is strictly personal and non-transferable to others. Therefore, it is not permitted to lend the Pass to others. This is one of the reasons that each Cineville Pass is marked with the Pass holder's photo and date of birth. In case of fraud, the cinema will send us a notification and the Cineville membership will be terminated immediately.

Still no answer to your question?

You can also send an email to service@cinevillepass.be. We usually respond within a few hours.

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